Terms of Service
Introduction
Welcome to Corner Organics, operated by ECO NOURISH PRIVATE LIMITED ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing and using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.
1. Eligibility You must be at least 18 years of age to use our website. By placing an order, you confirm that you meet this requirement.
2. Product Information and Availability
- All our products, including organic edible oils, are described as accurately as possible. However, variations in color, texture, and aroma may occur due to the natural production process.
- We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
3. Order and Payment
- Orders are confirmed only after successful payment.
- We accept payments via secure payment gateways. We do not store your payment information.
- Once an order is placed, it cannot be modified or canceled.
4. Shipping and Delivery
- Orders are processed within 2-3 business days and delivered within 3 to 4 weeks for domestic shipments.
- Delivery times may vary due to unforeseen circumstances beyond our control.
- Customers must provide accurate shipping details. We are not responsible for delays or losses due to incorrect information.
5. Return and Refund Policy Since our products are edible oils, we do not accept returns or offer refunds. However, in the following situations, we will work towards a fair resolution:
(a) Damaged Product:
- Notify us within 2 days of delivery via email at customercare@cornerorganics.com.
- Provide order number, invoice image, outer box images, clear product images, and an unboxing video.
- Only the affected product will be replaced after verification.
(b) Missing Product:
- Notify us within 2 days of delivery via email.
- Provide order number, invoice image, outer box images, images of the opened package, and an unboxing video.
- We will re-send the missing product after verification.
(c) Spoiled Product:
- Notify us within 2 days of delivery via email.
- Provide order number, manufacturing date, and images or videos of the product.
- Due to natural variations in taste, texture, and aroma, returns will not be accepted, but we will investigate and provide a fair resolution.
Emails will be responded to within 24-48 hours, and full assistance will be provided.
6. Limitation of Liability
- We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products.
- Our liability is limited to the purchase price of the affected product.
7. Intellectual Property
- All content on our website, including text, images, logos, and trademarks, is our property and may not be used without permission.
8. Privacy Policy By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9. Dispute Resolution
- Any disputes arising from these Terms shall be governed by the laws of India.
- In case of a dispute, the matter shall be resolved through arbitration in Pune, Maharashtra.
10. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on our website and will be effective immediately upon posting.
Privacy Policy
ECO NOURISH PRIVATE LIMITED ("we," "us," "our"), operating under the brand name CORNER ORGANICS, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect We may collect personal information, including but not limited to:
- Name, email address, phone number, and shipping address
- Payment details for order processing (securely handled by third-party payment gateways)
- Information collected through cookies and other tracking technologies
2. How We Use Your Information We use the information we collect to:
- Process and fulfill orders
- Provide customer support and respond to inquiries
- Improve our products, services, and website
- Send promotional offers and updates (with your consent)
- Ensure website security and prevent fraud
3. Information Sharing We do not sell, rent, or trade your personal information. Your data may be shared with:
- Trusted third-party service providers for payment processing and order delivery
- Legal authorities when required by law or to protect our rights
4. Cookies and Tracking Technologies We use cookies to enhance your browsing experience. Cookies help us understand user behaviour, track website performance, and personalise content. You can manage cookie preferences through your browser settings.
5. Data Security We implement industry-standard security measures to protect your information from unauthorised access, alteration, or disclosure. However, no online platform is completely secure, and we cannot guarantee absolute protection.
6. Your Rights You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
7. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
Shipping and Delivery
Free Shipping Policy:
Free shipping is applicable only if explicitly specified as part of promotional campaigns or special offers.
Shipping Information:
To ensure timely delivery, please provide a complete and accurate postal address, including the pin code, email ID, and contact number. Please verify your pin code and contact details before completing your order.
Processing Time:
• Orders are processed and dispatched within 2-3 business days if the item is in stock.
• For out-of-stock items, production and dispatch may take up to 10 business days. We will notify you if there are any delays.
• Orders are not processed on weekends or public holidays.
Shipping Time:
• Domestic Shipping: Orders are typically delivered within 3 to 4 weeks from the date of order confirmation.
• Delivery timelines may be affected by external factors beyond our control, such as weather conditions, transport delays, strikes, or customs issues.
Delivery Details:
• Our delivery partners operate Monday to Saturday, between 9:00 AM and 7:00 PM.
• Once dispatched, you will receive an email with tracking information for your order.
Order Delays:
If there is a significant delay in your order, we will contact you via email or phone. We appreciate your patience and understanding in such circumstances.
Cookies Policy
Effective Date: June 2025
Introduction
ECO NOURISH PRIVATE LIMITED ("we," "us," "our"), operating under the brand name CORNER ORGANICS, uses cookies and similar tracking technologies on our website ("Platform"). This Cookies Policy explains how we use cookies, the types of cookies we use, and how users can manage their cookie preferences.
By continuing to browse and use our Platform, you agree to the use of cookies as described in this policy. If you do not agree, you may adjust your browser settings to disable cookies, though this may impact your experience on our Platform.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help in recognizing users, remembering preferences, and improving overall website functionality and security.
Types of Cookies We Use
- Essential Cookies – These cookies are necessary for the operation of our Platform. They allow you to navigate the website, use secure areas, and process transactions. Without these cookies, certain features may not function properly.
- Performance & Analytics Cookies – These cookies help us analyze user behavior on our Platform to improve performance and functionality. We use third-party tools like Google Analytics to track aggregated data such as page visits, time spent on pages, and error messages.
- Functionality Cookies – These cookies enable us to remember your preferences, such as language selection and login details, to enhance your browsing experience.
- Advertising & Targeting Cookies – We may use these cookies to deliver personalized advertisements based on your interests and browsing activity. These cookies may also help us measure the effectiveness of our marketing campaigns.
- Third-Party Cookies – Some cookies may be placed by third-party service providers, such as social media platforms or embedded content (e.g., videos). These third parties have their own privacy and cookie policies, which we do not control.
How to Manage Cookies
You can manage or disable cookies through your browser settings. Below are links to cookie management instructions for common browsers:
- Google Chrome: Manage cookies
- Mozilla Firefox: Manage cookies
- Apple Safari: Manage cookies
- Microsoft Edge: Manage cookies
You can also opt out of targeted advertising through:
Changes to This Cookies Policy
We may update this Cookies Policy periodically to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Return and Refund
Once an order is confirmed, CORNER ORGANICS does not accept return or refund requests. However, we are committed to working with our customers to find fair solutions in specific cases:
1. In Case of Damaged Product:
• Notify us within 2 days of delivery via email at customercare@cornerorganics.com.
• Include your order number, an image of the invoice, one outer box image, two clear images of the damaged product, and an unboxing video.
• For multiple-item shipments, only the affected product will be replaced.
• We will promptly investigate and arrange for a replacement after verifying the provided details.
If your replacement is approved a product. Will be delivered within 10 business Days.
• You will receive a response within 24-48 hours.
2. In Case of Missing Product:
• Notify us within 2 days of delivery via email at customercare@cornerorganics.com.
• Include your order number, an image of the invoice, one outer box image, two clear images of the opened box, and an unboxing video showing all received items.
• We do not accept refund requests but will promptly resend any verified missing products.
• You will receive a response within 24-48 hours.
3. In Case of Spoiled Product:
• Notify us within 2 days of delivery via email at customercare@cornerorganics.com.
• Include your order number, the product's packaging date or manufacture date, and clear images or video evidence of spoilage.
• Variations in taste, texture, colour, or aroma are not eligible for returns due to the natural, unfiltered and unrefined processing of products.
• After due investigation, we will replace the product if spoilage is confirmed and ensure a fair outcome.
• You will receive a response within 24-48 hours.
Last Updated: June 2025
For questions or concerns regarding Terms and Policies, please contact us at:
Email: customercare@cornerorganics.com
Address: ECO NOURISH PRIVATE LIMITED, 3/68, Bidkin, Tq. Paithan, Dist. Chhatrapati Sambhajinagar, Maharashtra-431105
Phone: +91-8275662721